I just updated to the new version of Premiere 2017.1 and I am still seeing a problem with the audio meter in the timeline. P.p.s you can also use phone (but chat is usually quicker), any other method of contacting (or offering to contact you) is almost certainly a scam. ie, double check for an employee badge if contacted in the forums and look for an domain in the email address if you click reply to an email. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. In the chat field (lower right), type AGENTīe patient, it can take quite a while to reach a human Using a browser that allows popups and cookies, contact adobe support by clicking here, =autoOpen I can see the registered products with the serial number in question, but no active devices. Think they were bough tby Amazon (or a seller on Amazon) rather than direct from Adobe, if that makes any difference. Thanks, but unfortunately my account shows no activated devices - and it is still the same ID I registered the products under. etc" settings and scripts are enabled anyway).īefore using adobe support to request an activation count reset per John T Smith, IF you purchased from or registered with adobe AND you know the adobe id used when purchasing/registering, you can reset your own activation count by signing into that account, and going to your activated devices page and (just to be sure) & to the "allow all cookies, pop ups, adverts. Unfortunately the Chat option seems firmly elusive (and I have tried adding *. You may need to PERSIST or TRY AGAIN to find a support agent with more experience (this is the ONLY support Adobe still offers for old programs)īE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT When you can't properly deactivate a serial number Only options are Retry or provide a diffeerent serial number. You need to deactivate another computer to use this product". So I'm getting "The Serial Number is already in use by the maximum allowed comuters. By entering the numbers (plus dot) and pressing the "Enter" key, Pr rounds the number to a whole number! I mean, if I enter "10.5" in the box and press "Enter", Pr rounds the number to "11"! Just by dragging the slider I am able to add decimals, and control the exact number I want by arrow keys! I am on "Win 11" stable version (latest update), Pr "v22.6.2". Why Pr can't add decimal numbers by entering "number >dot>number" in the Bitrate Settings box (I mean just by typing the numbers and dot in the box)? But you can add it by dragging the slider (we have to get the exact number by the up/down arrow key). It might be that you want the keep the out of sync, in which case ignore the numbers. Make sure you are moving the correct clip, either the audio or video, depending which has moved. If you click on the red numbers you will be givne the option to move the clips back into sync or to slide the clips back into sync. This is an indicator that the audio clips and their associated video clips are out of sync by the shown amount. Thank you,Ĭrack adobe premiere pro cs6 serial number What are they I have included a photo of them sorry for the distortion but I believe you can see what I am talking about. After a few trys trying to follow people's videos on how to export my video, somehow I now have red numbers along the audio clip.
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